Contact Properties

Create a contact property and use it to track and store additional information about your contacts (e.g. company name, birthday, or even their favourite colour).

Defining contact properties

To create a new Contact Property, please go to the Settings > Contact Properties section in your Tidio admin panel.

Updating contact properties

The method is avaiable only for the latest widget version.

tidioChatApi.setContactProperties({
    company_name: 'Tidio Ltd.',
    favourite_feature: 'Chatbots',
});

You can update contact properties only after the Tidio Chat code is loaded.

Remember! Before updating a new parameter, you must to create a definition of contact property.